Revolutionise Your Advice Practice with Asendium’s Digital Fact Find
As a financial planner, you’re no stranger to the fact-finding process. You’ve probably been through it countless times with your clients, trying to gather all the necessary information to create a comprehensive and personalised financial plan. However, the traditional paper-based approach can be inefficient and time-consuming, leading to double handling of repetitive information and a poor client experience.
That’s where Asendium comes in. Asendium is a digital advice software that allows you to streamline the fact-finding process, saving time and improving the client experience. In this article, we’ll guide you through how to best use Asendium in your financial planning business.
The Current Process
The traditional fact-finding process often involves a financial planner taking a paper notepad into their client meeting and making notes on the paper. These paper notes are then given to admin staff who will use them to fill in the fact find. Alternatively, the financial planner may dictate a recording based on the paper notes, which will then go to a virtual assistant or admin staff to type up, proofread and finalise.
This process is not only inefficient, but it also leads to double handling of information and increase the risk of errors. Our financial planning software eliminates the need for paper notes and transcription, making the process quicker and more accurate.
Digitise Your Advice Creation Process
We are transforming the old advice creation process from paper to digital. Instead of making paper and/or dictated notes, you can type directly into our digital fact find with your client. It’s ok if the entry is not perfect in the first instance. You can save and skip any part of the fact-find and make final adjustments post-meeting. This is what makes Asendium so easy to use for your clients and team.
Asendium’s guided questioning structure and clean user interface means that you can use it as a guide for discussions with your client. Uncover deeper insights into your client and discover how you can help them achieve their most cherished dreams.
Everything You Need to Know About Asendium’s Digital Fact Find
Our financial planning software is made up of front-end and back-end questions. While you are in your initial meeting, you can choose what sections to go through with your client. For example, if you usually ask discovery or exploratory questions, go to the Exploration Section of our fact find and take your client through our guided questions.
Fill in what you can in the meeting, hit save and leave the remainder of the fact find for your admin to complete post meeting. This way you can maintain a great client experience and the organic flow of the conversation. How you use Asendium to guide your conversations is tailorable to your process.
Furthermore, at the end of each section, there are Financial Planner and Client Notes if you need to document further information that may be covered in Asendium. You may also use these sections to make ad hoc notes that require further explanation or evaluation at a later date.
How to Use Asendium’s Digital Fact Find Within Your Advice Business
No matter how you conduct your client meetings, Asendium has you covered. Below are four ways to use Asendium during your client meetings.
Scenario 1
Meeting Type: Face-to-Face Meeting
People Involved: Financial Planner and Client
Available Resources: Laptop, iPad, Office TV Screen Display
Scenario 2* Most Recommended
Meeting Type: Face-to-Face Meeting
People Involved: Financial Planner, Administrator /Virtual Assistant and Client
Available Resources: Laptop, iPad, Office TV Screen Display
While you are having the quantitative, qualitative and sentimental conversations with your client, your admin can detail the relevant information into the appropriate sections of our Digital Fact Find while you continue to have a free-flowing conversation. Once again, you may choose to have the Digital Fact Find displayed on a TV screen, laptop or iPad for a clear presentation of how the Digital Fact Find comes together.
Scenario 3
Meeting Type: Digital Meeting
People Involved: Financial Planner and Client
Available Resources: Laptop or iPad
Asendium is perfect for the Digital Adviser. While you have your client on zoom, you may choose to screenshare your Digital Fact Find and fill it out as you’re having the conversation with your client.
You may also choose to have the Digital Fact Find open on an iPad or Laptop next to you to prompt conversations and fill in the relevant sections offscreen as you go.
Scenario 4
Meeting Type: Digital Meeting
People Involved: Financial Planner, Administrator /Virtual Assistant and Client
Available Resources: Laptop or iPad
Similar to a face-to-face meeting, have your admin/VA team member join you in the Fact Find meeting to document the relevant information into our Digital Fact Find while you maintain the natural flow of the conversation.
Asendium is built to be universal with dynamic adaptability to your process. Reach out for a demo and take your advice creation process to a new level effortlessly.
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